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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ann Babydoll

March 13, 2026

5  out of  5
rating by Ann Babydoll
"They sre wonderful and helpful. I suggest y’all get the insurance and everything. They will be take good care of you guys. :)"
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Brandy Bailey

March 11, 2026

5  out of  5
rating by Brandy Bailey
"I can always depend on State Farm when I’m in need of assistance. They are very dependable!"
We responded:
"Brandy, thank you for the great review! Insurance is often viewed as just a commodity until you actually need it. But, when you do, it's important to have local, caring people who look forward to helping in a time of need. We greatly appreciate your trust & confidence in us, & we don't take that lightly. Thank you, & we look forward to talking with you again soon! "
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James Manahan

March 4, 2026

5  out of  5
rating by James Manahan
"I recently had to file a homeowners insurance claim for water damage, and I couldn’t be more pleased with how everything was handled. From the very first phone call, the claims team was responsive and professional to the stress that water damage can cause."
We responded:
"James, thank you for the 5-star review related to your claim experience with State Farm & my office. James, my office Service Manager, & the rest of my team put an emphasis on excellent claims service. When unexpected things happen & you need assistance, it's the care, concern, & level of service that really matters. We appreciate the opportunity to be of service & thank yu for being a valued customer. We look forward to talking again soon! "
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Craig Young

March 3, 2026

5  out of  5
rating by Craig Young
"We’ve been with Kelley Lawrence State Farm since moving here in 2013. Kelley and his team have been resourceful, understanding, and thoughtful in guiding us through our insurance decisions. They’ve become a valued partner in the Young family’s financial team. Thank you for the continued support."
We responded:
"Craig, thank you for the great review! Our tenured customers are likely family, & we greatly appreciate your loyalty & trust in our office. We're always available to provide guidance & solutions as you navigate the various stages of life, business, & retirement. We're thankful for the ongoing relationship with your family & we look forward to talking with you guys again soon!"
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Ryan

March 1, 2026

5  out of  5
rating by Ryan
"I’ve been doing business with Kelly’s office for over 10 years now. I’ve always received great service and their prices are great."
We responded:
"Ryan, thank you for the 5-star review & we are very appreciative that you've trusted us with your insurance & financial services needs for over 10 years now. It's the people & relationships that make the difference, & we're always available to help when you need assistance or guidance. You're a neighbor, not a number, so please don't hesitate to call, text, or email us anytime. Have a great week! "
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Elizabeth Schroeder

February 27, 2026

5  out of  5
rating by Elizabeth Schroeder
"Kelley Lawrence State Farm office has been an amazing transition from USAA. They are personable. You get a more intimate one on one experience from a local owned insurance office. All of the staff are helpful and give great customer service. They handled my entire claim and everything went smoothly. I would recommend them to anyone."
We responded:
"Elizabeth, thank you for the incredible review! My team works really hard to provide excellent service & a personalized experience. Not every family or situation is the same, so it's important for there to be an on-going conversation so that we can best meet your needs. We greatly appreciate your confidence & trust, & we are honored to assist with your insurance & financial needs. We look forward to talking again soon! "
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Wesley Bodie

February 27, 2026

5  out of  5
rating by Wesley Bodie
"I appreciate James for following up with me on the status of our claim. We feel that State Farm and specifically Kelley's office was very helpful."
We responded:
"Wes, thank you for the great review & for recognizing James & our office team. We view our customers as family so it's always our goal to provide the best guidance & service possible. It's hard to believe that we've been working together for over 10 years, & we greatly appreciate your loyalty & the trust that you have in us. Take care of your beautiful family, & we look forward to talking with you again soon!"
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Andy Cook

February 23, 2026

5  out of  5
rating by Andy Cook
"I’ve been a customer of Kelly’s for over a decade now, and I can confidently say that his team consistently delivers exceptional service."
We responded:
"Andy, thank you for taking the time to leave us a great review & for trusting us to assist with your insurance needs for 10 plus years. We value our customer relationships above anything else, & we strive to provide the best guidance & service possible. In an industry that pushes to make insurance just a commodity, it's the people behind the products that truly make the difference when you need it most. Thank you, & we look forward to talking with you again soon! "
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Cyrus World

November 18, 2025

5  out of  5
rating by Cyrus World
"Our family have received exceptional service from Ms. Berry, she is phenomenal and exceptional when providing excellent service to her customers and she goes above and beyond to help us. Thank you for being awesome and a great asset to the company. Watson Family"
We responded:
"Thank you for the excellent review & for taking the time to acknowledge Celeste. She, along with our team, takes great provide in caring for our customers through advice & excellent service. Thank you for trusting us with your insurance needs, & we look forward to partnering with you for many years to come. "
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Haley McPhail

August 29, 2025

5  out of  5
rating by Haley McPhail
"I used this State Farm agency when buying a house in May. After receiving several quotes, I was impressed with how easy State Farm was to work with and the fair pricing for the amount of coverage provided. Thank you for the great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Heath A

August 29, 2025

5  out of  5
rating by Heath A
"Great office to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amanda Alexander

August 29, 2025

5  out of  5
rating by Amanda Alexander
"I’ve had both my car and home insurance with James at State Farm and I couldn’t be happier with the service. The whole team is professional, responsive, and truly takes the time to explain coverage options in a way that’s easy to understand. Anytime I’ve had questions or needed help, they’ve been quick to respond and always go above and beyond to make sure I’m taken care of. This was especially needed during the hurricane with the damage our home received. It gives me real peace of mind knowing my family and I are in good hands. Highly recommend the State Farm team for anyone looking for reliable, trustworthy insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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J C

August 14, 2025

5  out of  5
rating by J C
"Excellent customer service. Definitely recommend this insurance agency."
We responded:
"Thank you for the 5-Star review! My team genuinely cares for our customers & our top priority is to provide advice & service that is beneficial to our customers in a time of need. Thank you for trusting us, & we look forward to helping you again soon! "
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Kenneth Jones

July 18, 2025

1  out of  5
rating by Kenneth Jones
"They wanna charge me $637 a month for two cars, one finance and one owned that is ridiculous"
We responded:
"Kenneth, we regret that the quoted price was not competitive. During our follow up call, we discussed several key differences between our quote & your current policy. Our quote included full coverage on both of your vehicles while your current policy does not. Once we updated & matched the coverage & usage classification on your vehicles, you stated that our rate is actually slightly less than your current policy. Accurate data is critical in getting a valid quote, & I'm glad that we could talk through your specific situation. If we can be of further assistance, you're welcome to call or email us anytime. Thank you!"
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Danny patel

June 30, 2025

1  out of  5
rating by Danny patel
"Not recommended at all"
We responded:
"Danny, we regret that we were unable to assist you with your request for homeowner's coverage. Our questions are part of the application & underwriting process to fully understand the occupancy status & characteristics of a home that we're insuring. Unfortunately, in this specific case, you live out-of-state & the home is currently sitting vacant. Because of that, we regret that we're unable to offer coverage at time. If you rent the home in the future or if a family member moves in, please call us back & we'll be happy to assist you. Thank you!"
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Asha Patel

June 30, 2025

1  out of  5
rating by Asha Patel
"Asking so many questions like she will financing house for 0% ."
We responded:
"Asha, we regret that we were unable to assist you with your request for homeowner's coverage. Our questions are part of the application & underwriting process to fully understand the occupancy status & characteristics of a home that we're insuring. Unfortunately, in this specific case, you live out-of-state & the home is currently sitting vacant. Because of that, we regret that we're unable to offer coverage at time. If you rent the home in the future or if a family member moves in, please call us back & we'll be happy to assist you. Thank you! "
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Doug Punke-Bendt

May 21, 2025

5  out of  5
rating by Doug Punke-Bendt
"Anytime I have had any issue or need Kelley and his team were there. They respond quickly and always check in. Appreciate this team!"
We responded:
"Doug, thank you for the great review! Good advice & timely service is the differentiator when it comes to insurance companies, so my team makes it a priority to do their very best for our customers. We greatly appreciate your confidence & trust in us, & we always look forward to catching up with you & your family. Have a great week!"
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Matvey Kozar

May 1, 2025

5  out of  5
rating by Matvey Kozar
"Love working with this office.....Everyone is topnotch,especially Jennifer :)"
We responded:
"Matt, thank you for the kind words! We’re thrilled to hear you’ve had such a great experience with our team. Jennifer and the rest of the office truly appreciate the shoutout—it means a lot. We’re always here to help whenever you need us! - Kelley"
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Christa R.

April 18, 2025

5  out of  5
rating by Christa R.
"Love this agency! I recently had an accident not my fault and the other persons insurance was horrible. We ended up having to file a claim on my policy and got reimbursed back! The process was seamless once State Farm took over! Everyone is super friendly and treats you with respect!"
We responded:
"Christa, thank you leaving us a great review! I'm thrilled to hear that my State Farm team was able to assist you through a pesky claims process. Thank you for trusting us with your insurance needs & we're always here to help! -- Kelley"
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Michael H Mitchell

April 5, 2025

5  out of  5
rating by Michael H Mitchell
"Thank you Kelley! We appreciate you and your team in helping us navigate the insurance process after Hurricane Helene. Anna James and James Bennett stayed in touch with us to make sure things were getting done through the whole process. Good to know we have a group we can depend on!"
We responded:
"Michael, thank you for the excellent review, & we truly appreciate your kind words! Anna and James take great pride in making sure that our customers feel supported—especially during difficult times. We’re thankful for the opportunity to help you through the process and are honored to be a team that you can depend on. -- Kelley"
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Deborah G Morris

April 1, 2025

5  out of  5
rating by Deborah G Morris
"Very knowledgeable, professional, and prompt with responces.."
We responded:
"Thank you, Deborah! We truly appreciate your kind words. Providing knowledgeable and timely service is our top priority, and I'm thankful to hear you continue to have a great experience with our office. If you ever need anything, don’t hesitate to reach out! - Kelley"
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kiana Lonergan

March 28, 2025

5  out of  5
rating by kiana Lonergan
"Definitely recommend. Very professional and quickly responds. He was able to help me get insurance with my property in GA quickly and gave a great rate!"
We responded:
"Thank you for your recommending my office, & it was a please talking with you. Providing timely advice & professional, efficient service is always our goal. If you ever need anything else, we’re here to help! --Kelley"
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Kathleen Murray

March 28, 2025

5  out of  5
rating by Kathleen Murray
"James from Kelley Lawrence Insurance worked diligently on my claim. He kept in contact with me until the claim was settled."
We responded:
"Thank you, Kathy, for the great review & for sharing your experience. James takes great pride in helping our customers throughout the claims process & he genuinely cares about taking care of people. Your satisfaction means a lot to us, and we appreciate the opportunity to assist you with your insurance needs. -- Kelley"
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Britney Wixson

March 24, 2025

5  out of  5
rating by Britney Wixson
"Kelley and his team are great! They have always been quick with their responses & very informative when answering all of my questions. Everyone in his office is always so kind!"
We responded:
"Thank you, Britney! We greatly appreciate your kind words and enjoy helping our friends & next-door neighbors. Providing prompt, informative, and friendly service is always our priority. If there’s ever anything else we can do for you, please don’t hesitate to reach out! - Kelley"
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Michelle Gilbert

March 4, 2025

5  out of  5
rating by Michelle Gilbert
"Celeste, Nikki and the staff at State Farm are friendly, professional, thorough and very informative. They have my best interests in mind with every claim and for every policy question. I don’t know what I would have done without Celeste’s guidance and assistance after Hurricane Helene. She’s absolutely THE BEST!!!!!"
We responded:
"Wow, Michelle—thank you for the amazing review! Celeste, Nikki, and our entire team are committed to providing the best service possible, and we’re so glad we could be there for you when you needed them most. We appreciate your trust in us and are always here for you! - Kelley"