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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J S

November 26, 2024

5  out of  5
rating by J S
"The Kelley Lawrence State Farm team is really great. We moved from South Carolina to Georgia and immediately experienced our first hurricane! There are huge differences between SF agents, and we are so glad we picked the best one. Kelley and his team were always available for us throughout the Hurricane Helene aftermath and were knowledgeable, kind, patient, and helped us navigate our claim with all their experience. Truly so grateful to them!"
We responded:
"Julie, thank you so much for your kind words! We’re honored that you chose to work with us after your move to Georgia and that we could be there to support you in the days & weeks following Hurricane Helene. It’s wonderful to hear that my team’s empathy, knowledge, patience, and care made a difference for you. Your gratitude means the world to us, and we’ll continue to be here whenever you need us. Thank you for choosing Kelley Lawrence State Farm! -- Kelley"
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Kristin Moore

August 15, 2024

5  out of  5
rating by Kristin Moore
"As a vehicle owner for over two decades now I have had three different insurance companies and State Farm has definitely been the best so far. They are courteous and never lag in their response times or hesitate to help their customers. This location in particular has provided the best care and really does seem to care about their clients. My father in law uses them to insure everything he owns and i certainly see why. They never hesitate to go that extra mile for their customers & that really matters in times of need which we all know that matters the most. Not to sound cliche but they really almost do treat you like your family and in the very best way possible. Wonderful company!"
We responded:
"Kristin, thank you so much for your kind words & great review! My team strives to provide a great experience, & it's wonderful to hear that you and your father-in-law feel that you've been cared for well. Thank you for being part of our State Farm Family, & we look forward to talking with you again soon! -- Kelley"
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Jadyn Donohue

April 19, 2024

5  out of  5
rating by Jadyn Donohue
"Love this office! I’ve always dealt with Anna and she is amazing!! Every time I speak with her she is professional, extremely knowledgeable and friendly! By far the best Statefarm office I’ve done business with."
We responded:
"Jadyn, thank you for the excellent review. Anna & the office team work really hard to provide the best service possible for our clients, so I greatly appreciate your recognition of their efforts. Thank you for your trust in us, & we appreciate the opportunity to assist you with your insurance needs. Thank you!"
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Steve Cardo

March 9, 2024

5  out of  5
rating by Steve Cardo
"They assisted me with a claim for property damage that occurred during the holidays. Everyone was very pleasant and easy to work with. "B' went over and above to assist me successfully get this claim settled with the liable person and insurance company. Kudos to Kelley Lawrence and his entire staff!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that my team was able to provide you with exceptional service during a challenging time. We're here to go above and beyond for our customers, and we're grateful for the opportunity to assist you with you. Your feedback means the world to us!"
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Melika Mansori

February 5, 2024

5  out of  5
rating by Melika Mansori
"Anna is the best person if you want to have peace of mind with your insurance policies! She is the most polite and professional person I have ever dealt with."
We responded:
"Melika, thank you for acknowledging Anna & her efforts to provide great service to our customers at Kelley Lawrence State Farm! My team's courteous demeanor and professionalism are a differentiator when it comes to selecting a trusted insurance advisor. Thank you again, & we look forward to talking with you again soon! - Kelley"
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Courtney Bourdo

October 11, 2023

5  out of  5
rating by Courtney Bourdo
"We have been with Kelley for roughly 10 years. Every interaction with Kelley and/or his team has been top tier. Kelley never hesitates or seems too busy to answer my questions directly. His staff is friendly and knowledgeable as well."
We responded:
"Courtney, thank you for the excellent review. We greatly appreciate your loyalty to my office & State Farm. We enjoy knowing the families that we work with personally, & it's always our goal to provide the best service possible. We're always available should you need assistance, & we look forward to talking with you again soon!"
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Amy Welch

September 29, 2023

5  out of  5
rating by Amy Welch
"Would highly recommend Kelly Lawrence-State Farm. Staff is very professional and knowledgeable. Nikki was amazing in helping us find just the right insurance that was needed."
We responded:
"Thank you for the recommendation of our office, Amy! We greatly appreciate your kind words & the recognition of our team's professionalism & knowledge. I'm thrilled to hear that Nikki provided great assistance tailoring your insurance plan to meet your needs. If we can help with anything else, you're welcome to call, text, or email anytime. Thank you!"
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Kami Roberts

September 29, 2023

5  out of  5
rating by Kami Roberts
"Awesome Service: quick, trustworthy, dependable service. Goes out of his way to offer other services that might provide discounts! Willing to answer any questions! Highly recommend!"
We responded:
"Kami, thank you for the 5-Star review. Service, advice, & relationships are the differentiators when it comes to insurance, & we greatly appreciate your confidence & trust in us. We view our customers as friends & family so we'll always go the extra mile to provide the best service & experience possible. We're always available should you need us. Thank you!"
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Heather Stubblefield

September 22, 2023

5  out of  5
rating by Heather Stubblefield
"The staff at Kelley Lawrence State Farm are the best! Always friendly and ready to help with anything you need!"
We responded:
"Heather, thank you for your kind words and for sharing your positive experience with the Kelley Lawrence State Farm. My team strives to know our customers on a personal level & provide the best service possible. If you ever need assistance with anything else or have questions in the future, please feel free to reach out! – Kelley "
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Richard Welch

September 14, 2023

5  out of  5
rating by Richard Welch
"Such a great experience getting my policies transferred over to Kelley’s office! Highly recommend this team, very friendly and helpful with great rates!"
We responded:
"Richard, thank you for the 5-star review. We're appreciative of the opportunity to assist you with your insurance needs & look forward to working with you. Also, thank you for recognizing my office team as they do a phenomenal job in providing great service to our customers. It's the people behind the products that make all the difference! "
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Chance Taylor

August 30, 2023

5  out of  5
rating by Chance Taylor
"Nikki made my experience getting auto insurance easy and quick.I will be recommending my friends to get some great quotes."
We responded:
"Chance, thank you for the excellent review. Nikki takes great pride in providing great service to our customers, & I'm pleased to know that everything went well for you. The greatest compliment that you can provide is telling your friends & family about us, so we really appreciate it! Thank you for trusting Kelley Lawrence State Farm with your insurance needs, & we look forward to working with you."
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Noah Stubblefield

August 28, 2023

5  out of  5
rating by Noah Stubblefield
"Love these guys highly recommend."
We responded:
"So pleased you had a five-star experience at Kelley Lawrence State Farm, Noah, we really appreciate your review and recommendation of Kelley Lawrence State Farm. Please let us know how we can be of service to you. Thanks again, & we look forward to talking soon!"
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daniel.knutson 23

August 21, 2023

5  out of  5
rating by daniel.knutson 23
"This State Farm is one of a kind, the staff treats you like family. I would recommend them to anyone looking for the best of the best!"
We responded:
"Daniel, thank you for the great review & for recognizing my team! The experience, knowledge, & level of service offered by my team is second to none. Our customers are friends & part of our State Farm family so we always strive to provide the best advice & service possible. Thank you again, & we look forward to seeing you soon!"
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The Lang's Household

August 17, 2023

5  out of  5
rating by The Lang's Household
"I would highly recommend Kelley Lawrence State Farm to anyone! The staff is professional, courteous and always pleasant to speak to! They are easy to work with and quick to make any changes we have ever needed. Anna is the person that handles our account and we can not say enough great things about her - she is the BEST!"
We responded:
"Thank you for the 5-Star Review! Anna has a heart for helping people, so I appreciate the acknowledgement of her efforts. Thank you for your loyalty to our State Farm office, & we're always available should you need assistance. "
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Stacy Lang

August 17, 2023

5  out of  5
rating by Stacy Lang
"I can not say enough wonderful things about this agency! They have been, hands down, the easiest insurance agency we have ever worked with. Anna is the BEST, I won't have anyone else take care of our accounts. HIGHLY recommend to anyone looking to change insurance."
We responded:
"Stacy, thank you for the great review. My office team is committed to excellent service, & I appreciate you recognizing Anna's efforts to help you. The product or policy is only as good as the service provided & my team understands that. Thank you for the trust in us, & we look forward to talking with you soon."
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Jerome Kadleck

August 4, 2023

5  out of  5
rating by Jerome Kadleck
"Helped with my accident repair even though the other party was represented by Progressive. I received more help from my agents than theirs"
We responded:
"Jerome, thank you for the excellent review & for complimenting the efforts of my office team. Our customers are friends & family so we always strive to provide the best service possible. It's the people behind the product that make the difference so we appreciate your trust in us. "
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Kristin Fillingim

July 23, 2023

5  out of  5
rating by Kristin Fillingim
"Always the best service!"
We responded:
"Kristin, than you for the excellent review. My office team strives to provide excellent service as advice & service are the biggest differentiators between us & our competitors. We truly feel that our clients are friends & family so we want the absolute best for all of you. Thank you for recognizing the efforts of my team, & we look forward to talking with you again soon!"
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Mark Workman

April 24, 2023

5  out of  5
rating by Mark Workman
"Consistent service & support from my agent, Kelley Lawrence, Bansri Patel & Team. Thankful for their help & guidance with my family's recent home repair claim. Could not ask for a better team at State Farm."
We responded:
"Mark, thank you for the great review. You've been a loyal State Farm client for a long time & we greatly appreciate your trust in us. It was a privilege to assist with you claim & we're glad that it's behind you. We look forward to talking with you again soon!"
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John

March 14, 2023

5  out of  5
rating by John
"Anna James is very professional, patient and helpful every time we call this office!"
We responded:
"John, thank you for the great review. Anna & the rest of the office team do a great job of getting to know our clients & really personalizing the service provided. We greatly appreciate your trust in us for your auto, home, & life insurance needs, & we look forward to talking with you again soon!"
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Spencer Isom

February 24, 2023

5  out of  5
rating by Spencer Isom
"I got hit by a drunk driver and had to deal with another insurance company to no avail. Everyone in this office went above and beyond to help me figure everything out and work to get me my settlement."
We responded:
"Spencer, thank you for the great review. My office team loves taking care of our clients when tough situations arise so we're thankful we could help. We greatly appreciate your trust in us, & we look forward to talking with you again soon!"
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Sarah Hensley

February 17, 2023

5  out of  5
rating by Sarah Hensley
"The Kelley Lawrence State Farm office is the BEST in the CSRA. The staff always is so helpful in answering any questions or to fulfill requests. Having a live person answer the phone that is already familiar with your situation is hard to come by these days. They make us feel like family... actually, better than family! :)"
We responded:
"Sarah, thank you for the kind words & fantastic review! We have thoroughly enjoyed assisting your family with your insurance needs for the past 15 years. Also, my kids love Keg Creek Board Shop & we'll be visiting again soon! "
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Christa Rolon

December 17, 2022

5  out of  5
rating by Christa Rolon
"Absolutely the best agent around!! Always willing to do what’s best for the clients no doubt!! Thank you for always being there!! We appreciate you guys!!"
We responded:
"Christa, thank you for the great review! We truly value the personal relationships that we have with our clients. Thank you for trusting us to protect what's important to you, & we love providing excellent service to our valued policyholders. We look forward to talking with you again soon!"
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Chris McDonnell

December 8, 2022

5  out of  5
rating by Chris McDonnell
"Kelly Lawrence is an outstanding agent, and his staff is amazing. I have been shopping around for life insurance for a while ,and was referred to his agency through a friend. His staff was extremely helpful and attentive my family’s needs. I would definitely recommend Kelly and plan to do future business with him as well."
We responded:
"Chris, thank you for the 5 Star Review! We greatly appreciate the opportunity to work with & protect your family. Life insurance protects the loved ones in your family, so I commend you for having a plan in place. Thanks again for your trust in us, & we look forward to seeing you soon!"
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Mahiva Patel

November 30, 2022

5  out of  5
rating by Mahiva Patel
"Everyone at the office was very nice and ready to help! We mostly worked with Ms. Patel and she was always happy to explain everything in detail and help us pick the right policy for us. We’re grateful for all the guidance provided by her and her team and for making the process as smooth as possible."
We responded:
"Mahiva, thank you for the great review & for recognizing Bansri's efforts in helping you. We take great pride in knowing our customers & helping them understand their coverage needs. It's the personalized service that distinguishes our office from other options. Thank you for trusting us, & we look forward to talking with you again soon!"
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Eric Brown

November 3, 2022

5  out of  5
rating by Eric Brown
"Great rates from a guy that cares about his customers. Thanks Kelley and team."
We responded:
"Eric, thank you for the kind words & great review! We do care about our clients & their families & we view each as family & friends. Insurance is not just mitigating current risk; it's about protecting the financial future for the household so that goals & dreams can be realized. We look forward to seeing you again soon! "